We will match as close as possible any PMS color at no charge.
Multi-color imprints may have registration issues. It is acceptable to have 1/16" movement in colors either way. We always try to keep this at a minimum.
Art proofs are typically sent via email within 24 hours of PO & artwork receipt. Simply reply to your proof to approve it for production or request changes.
We prefer EPS, PDF or AI version CS5 or lower.
All multicolor imprints should be Vector based.
All fonts need to be saved as outlines/curves.
Small text (8 point) or lower may not print clean
Artwork is kept on file for aproximately 2-3 years.
All items ship FOB Texas
We ship all orders UPS Ground unless other arrangements are made prior to order completion. We can ship 3rd party on your account for no additional charge.
Drop shipping direct to your customer is available at no charge.
All quoted delivery costs are estimates.
We will ship international as long as you provide all documentiation & schedule pick ups/delivieries.
Once your order ships we are not responsible for delivery issues with the carrier.
Stadium & frost flex cups are top rack dishwasher safe.
Lids & straws are available for all drinkware items at an addtional charge.
Paper cups are poly-coated, not double walled.
Imprint will be on one side unless specified on purchase order. There is no charge for 2nd side imprint on single color jobs.
Multi-color imprints are available. Please email your artwork to firstname.lastname@example.org so we can determine the best method for printing your multi-color or full color imprints.
Color changing items change color when ICE cold beverages are added to the cup. The colder the beverage, the more vibrant the color. Room temperature liquid will not prompt a color change.
Standard production time is 5-7 business days after proof approval. On SC stadium cups production time is 3-4 weeks from proof approval. On ENV stadium cups standard production time is 10-12 business days.
There is no charge for exact repeat orders placed within 12 months of the previous order. Repeat orders placed outside of the 12 month timeframe will be charged a new set up fee.
New customers will be required to prepay via credit card on first order. Net 30 terms are standard following your first order.